Bioderma

Got Questions?

Quick answers about delivery, payments, returns, and more.

Do you deliver across Lebanon?

Yes. We deliver to all areas in Lebanon. Delivery takes 1–3 business days depending on location.

How can I pay for my order?

Cash on delivery or via Whish.

Can I return or exchange a product?

Yes within 7 days if unopened, unused, and in original packaging. Contact support to start the process.

How do I track my order?

After shipment you receive SMS or email with tracking. You can also check status in your DS Online account.

Are your products authentic?

Yes. We source from official distributors and authorized suppliers only.

Do you offer gifts or bundles?

Yes. Check Promotions and Collections for current offers and free gifts.

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