Privacy Policy

At DS Online, we are committed to protecting your privacy and ensuring a safe online shopping experience.
This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website dsonline.me or place an order.

By using our website, you agree to the terms in this Privacy Policy.

1. Information We Collect

We collect the following types of information to process orders and improve your shopping experience:

A. Information you provide directly

Full name
Email address
Phone number
Shipping address
Billing address (if different)
Payment information (processed securely by third-party providers)

B. Automatically collected data

When you browse our website, we automatically collect:

IP address
Device type
Browser type
Pages viewed
Time spent on the website
Cookies and tracking data

C. Information from orders and customer support

Order history
Messages sent to customer service
Product preferences

We do not collect or store any sensitive personal information.

2. How We Use Your Information

We use your information to:

Process and deliver orders
Communicate order updates
Provide customer support
Improve website performance and experience
Detect fraud and security risks
Personalize offers and recommendations
Send marketing messages (only with your consent)

We do not sell or rent your personal information.

3. How Your Information Is Stored and Protected

We use secure systems to protect your data, including:

SSL encryption (HTTPS)
Secure payment gateways (we do not store card details)
Encrypted databases
Access control for staff

Your information is kept only as long as needed to provide services or comply with legal requirements.

4. Sharing of Information

We only share your information with trusted third parties necessary to provide our services:

A. Delivery partners

To deliver your order.

B. Payment processors

To process online payments securely.

C. Service providers

For email notifications, website hosting, and customer support.

D. Legal compliance

If required by law or to enforce website policies.

Your information is never sold to advertisers or other companies.

5. Cookies & Tracking Technologies

We use cookies to:

Improve website navigation
Remember your cart and preferences
Analyze site performance
Run personalized ads (Google & Meta)

You can disable cookies through your browser settings, but some website features may not function properly.

6. Marketing Communications

We may send promotional emails or SMS only if you choose to receive them.
You can unsubscribe at any time using the link in the message or by contacting us.