These Terms & Conditions govern your use of dsonline.me and the purchase of products from DS Online.
By accessing our website or placing an order, you agree to these Terms & Conditions.
1. About DS Online
DS Online is an e-commerce retailer based in Baabda, Lebanon, specializing in skincare, cosmetics, haircare, and parapharmacy products.
All products sold on our website are sourced from authorized distributors and are guaranteed to be new and authentic.
2. Use of the Website
By using our website, you agree to:
-
Provide accurate and complete information when placing orders
-
Not misuse the website or engage in fraudulent activities
-
Comply with all local laws and regulations
-
Respect all intellectual property displayed on the website
We reserve the right to refuse service, cancel orders, or restrict access if misuse is detected.
3. Product Information
We aim to provide accurate product descriptions, ingredients, pricing, and availability.
However, occasional errors may occur.
DS Online reserves the right to:
If an error affects your order, we will contact you before processing.
4. Prices & Payments
All prices on our website are listed in USD or LBP, depending on your selected store currency.
We accept:
By placing an order, you confirm that you are authorized to use the selected payment method.
In case of pricing mistakes, we may cancel or adjust the order after communicating with you.
5. Order Confirmation & Cancellation
Order Confirmation
Once an order is placed, you will receive:
Order Cancellation
Orders can be canceled before being processed for shipment by contacting customer support.
We reserve the right to cancel an order for:
Refunds for canceled online-paid orders will be issued to the original payment method.
6. Shipping & Delivery
Delivery details, timeframes, and fees are outlined in our Shipping Policy.
Please ensure that accurate delivery information is provided.
DS Online is not liable for delays caused by:
-
Courier service issues
-
Incomplete or incorrect address
-
Unavailable customer at delivery time
-
Force majeure or events beyond our control
7. Returns & Refunds
Our Return & Refund Policy outlines conditions for returning damaged, incorrect, or defective products.
For hygiene and safety, we do not accept returns for:
Refunds for online payments are issued to the original payment method.
COD orders receive store credit or exchange depending on eligibility.
8. Intellectual Property
All website content — including logos, images, product descriptions, graphics, and layout — is the property of DS Online or its licensors.
You may not reproduce, copy, or use any materials without written permission.
9. Limitation of Liability
DS Online is not responsible for:
-
Any allergic reactions or sensitivities to products
-
Indirect, incidental, or consequential damages
-
Losses caused by third-party couriers
-
Errors caused by user-entered information
Customers should review ingredients before use.
10. Privacy & Data Protection
Your privacy is important to us.
Please refer to our Privacy Policy for full details on how we collect, use, and protect your personal data.
11. Modification of Terms
We may update these Terms & Conditions at any time.
Changes become effective once published on this page.
Continued use of the website indicates acceptance of updated terms.
12. Governing Law
These Terms & Conditions are governed by the laws of Lebanon.
Any disputes will be resolved through the Lebanese legal system.
13. Contact Information
For questions or support, contact us:
Email: support@drugstoreonline-lb.com
Phone: 70156651
Location: Beirut, Lebanon
