Terms & Conditions

Terms and Conditions

Welcome to DS ONLINE. By using our website or placing an order, you agree to the terms outlined below. Please read them carefully before proceeding with any purchase.

1. Orders and Payment

All orders are subject to availability and confirmation. We currently accept Cash on Delivery (COD) for all orders across Lebanon. Orders placed with incomplete or incorrect information may be canceled.

2. Shipping and Delivery

We deliver to all areas of Lebanon within 2 to 5 business days. Shipping fees are calculated at checkout based on your location. Once your order is confirmed, you’ll receive a confirmation message and tracking details via WhatsApp or email.

3. Returns and Exchanges

If you're not satisfied with your order, you can request a return or exchange within 7 days of receiving it.

  • Products must be sealed, unused, and in original packaging
  • Return pickup fees may apply
  • Sale items are not eligible for return

To request a return or exchange, contact us via WhatsApp or email at logistics@drugstoreonline-lb.com.

4. Product Information

We strive to provide accurate product descriptions and images. However, always refer to the product packaging or label for the most up-to-date information. DS ONLINE is not responsible for product misuse or allergic reactions.

5. Privacy Policy

Your personal data is used only to process your order and communicate with you. We do not sell or share your information with third parties. For more details, see our Privacy Policy.

6. Contact Information

If you have any questions or need assistance, reach out to us:

  • Email: logistics@drugstoreonline-lb.com
  • WhatsApp: +961 70 156 651
  • Address: Baabda, Lebanon